Listen Up!

17/08/2011 by Leave a Comment

A short clip by Julian Treasure on the importance of listening.

Filed Under: Relationships, Wisdom Tagged With: , , ,

Sharing Personal Stories

09/08/2011 by Leave a Comment

Sharing stories is a great way of making an organisation more effective.

Filed Under: Appreciative Inquiry, Relationships, Wisdom Tagged With: , , , ,

Valued Resource

24/03/2011 by Leave a Comment

There are six words that can make you a valued resource at work!

Filed Under: Relationships, Resources Tagged With: , , ,

How We Use Social Media

07/03/2011 by Leave a Comment

We have taken a different approach in the use of social media as compared with many others.

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Corner Your Customer Like a Rat in a Trap and Then Close the Door

02/03/2011 by Leave a Comment

Corner Your Customer Like a Rat in a Trap and Then Close the Door – a sample chapter of our eBook ‘How To Lose Customers Without Really Trying – The A-Z Guide

Filed Under: Relationships, Reputation, Resources Tagged With: , ,