Baxter, The Therapy Dog

The moving story of Baxter, the therapy dog, whose presence comforted people nearing the end of their lives in palliative care.

How Great Leaders Inspire Action

Simon Sinek talks about the “golden circle” to explain how great leaders inspire us.

Finding Gold Nuggets

Human ‘gold nuggets’ – and finding the real thing, rather than ‘fools’ gold’!

4-Year Old Customer

A story about a 4-year old boy that shows how you can provide excellent customer service.

The Ideal Client

The ideal client usually determines how successful we are when we work with an organisation.