PANTHUR: Great Customer Service

About four months ago, we reached a point where we decided to change hosting providers – and we’ve discovered PANTHUR, an excellent Melbourne-based company..

4-Year Old Customer

A story about a 4-year old boy that shows how you can provide excellent customer service.

Customer Service, Hello?

The story of of a convenience store that wasn’t very convenient! And as for customer ‘service’? I think not!

Customer Service Extremes

A story about customer service – at its best and worst!

Corner Your Customer Like a Rat in a Trap and Then Close the Door

Corner Your Customer Like a Rat in a Trap and Then Close the Door – a sample chapter of our eBook ‘How To Lose Customers Without Really Trying – The A-Z Guide