Appreciative Questions & the MAT Chat E-Book

The story of how Appreciative Inquiry – and appreciative questions – helped nine martial artists write about their journeys as martial arts practitioners and teachers.

Corner Your Customer Like a Rat in a Trap and Then Close the Door

Corner Your Customer Like a Rat in a Trap and Then Close the Door – a sample chapter of our eBook ‘How To Lose Customers Without Really Trying – The A-Z Guide