Baxter, The Therapy Dog

09/11/2011 by Leave a Comment

The moving story of Baxter, the therapy dog, whose presence comforted people nearing the end of their lives in palliative care.

Filed Under: Relationships, Resources Tagged With: , , ,

How Great Leaders Inspire Action

27/10/2011 by Leave a Comment

Simon Sinek talks about the “golden circle” to explain how great leaders inspire us.

Filed Under: Relationships, Reputation Tagged With: , , ,

Finding Gold Nuggets

06/10/2011 by Leave a Comment

Human ‘gold nuggets’ – and finding the real thing, rather than ‘fools’ gold’!

Filed Under: Featured, Relationships, Reputation

4-Year Old Customer

14/09/2011 by Leave a Comment

A story about a 4-year old boy that shows how you can provide excellent customer service.

Filed Under: Relationships, Resources Tagged With: , ,

The Ideal Client

24/08/2011 by Leave a Comment

The ideal client usually determines how successful we are when we work with an organisation.

Filed Under: Relationships, Reputation Tagged With: ,