About four months ago, we reached a point where we decided to change hosting providers – and we’ve discovered PANTHUR, an excellent Melbourne-based company..
4-Year Old Customer
14/09/2011 by Leave a Comment
A story about a 4-year old boy that shows how you can provide excellent customer service.
Customer Service, Hello?
05/09/2011 by Leave a Comment
The story of of a convenience store that wasn’t very convenient! And as for customer ‘service’? I think not!
Customer Service Extremes
01/08/2011 by Leave a Comment
A story about customer service – at its best and worst!
Corner Your Customer Like a Rat in a Trap and Then Close the Door
02/03/2011 by Leave a Comment
Corner Your Customer Like a Rat in a Trap and Then Close the Door – a sample chapter of our eBook ‘How To Lose Customers Without Really Trying – The A-Z Guide
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