Human ‘gold nuggets’ – and finding the real thing, rather than ‘fools’ gold’!
Customer Service, Hello?
The story of of a convenience store that wasn’t very convenient! And as for customer ‘service’? I think not!
The Ideal Client
The ideal client usually determines how successful we are when we work with an organisation.
Customer Service Extremes
A story about customer service – at its best and worst!
Public Speaking Levels
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Here are three levels of public speaking we’ve noticed in our years of experience in delivering speeches and running our public speaking program.
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