If you are reflecting or planning for 2012, here are some wise words to consider. Particularly – What, Where, When, How, Why, and Who.
Baxter, The Therapy Dog
The moving story of Baxter, the therapy dog, whose presence comforted people nearing the end of their lives in palliative care.
Staying Sane with Mad Mimi
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Newsletter production and how Mad Mimi saved me from going crazy … :)
Great Social Media Tips
Read this article by Leslie Allan on how you can post effectively on social media.
4-Year Old Customer
A story about a 4-year old boy that shows how you can provide excellent customer service.
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