A story about customer service – at its best and worst!
Public Speaking Levels
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Here are three levels of public speaking we’ve noticed in our years of experience in delivering speeches and running our public speaking program.
Justice: Concrete, Steel & Paint
A powerful short clip of a documentary on restorative justice.
Appreciative Inquiry: The Simultaneous Principle
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The Simultaneous Principle of Appreciative Inquiry: the questions we ask determine what we find!
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