Inspiration – Page 14

The Wonder Phone

Everybody needs one of these mobile (cell) phones :)

Words can sometimes have a huge impact on actions.

There’s more to understanding Appreciative Inquiry than just theory.

In this post we cover a theme that is essential for good customer service. It’s also a golden rule that should always be used when talking to people.

Fascinating talk by Jeremy Rivkin about how human beings are ‘soft-wired’ for empathy.