General Overview
We are committed to protecting your privacy at all times.
We want to make your experience as enjoyable and rewarding as possible when visiting our site, and want to ensure you are able to access all areas of the site with complete confidence.
We have therefore created this privacy policy to explain the nature of the information we may collect about you and how that information is used.
Personal Information Collected
On our website there are places where you are asked to provide your personal contact details, for example when subscribing to our newsletter, Starlink, or registering with our online shop.
The details we request may include your name, address, telephone number(s), email and web address. In our secure shopping site, additional information such as a credit card number is also required so we can process your order.
How Personal Information is Used
All information collected is used ONLY for the purpose of providing you with our products and services, whether to send you our monthly newsletter or to process and deliver an order for our products.
We also ask that you complete submission, contact or registration forms as fully as possible. This assists us to respond quickly and efficiently to your request or order and gives us an alternative way to contact you should there be any problems – such as with a bounced email, for example.
Your name and other contact details are NEVER distributed to any other individual or organisation without your express permission.
Secure Online Shop
When you register on our site, information is collected about you in order to process your orders and provide you with a personalised experience as you browse our store. We use a dedicated SSL certificate, based on 128 bit encryption, to increase the security of our customers’ information. We can not guarantee absolutely ‘iron-clad’ protection in an internet-based environment, but we have taken all possible measures to secure our shopping cart from hackers and other privacy risks.
Your personal information is used only to process your orders. It will NEVER be shared with anyone else for any purpose whatsoever without your specific permission.
You will find additional privacy information specifically related to our secure shopping site on the privacy page of the shop site itself.
Use of Cookies
We make use of cookies for our secure online shop, but not elsewhere on our website.
Cookies are pieces of data stored on a your hard drive that contain information about your visit to our site. Session cookies are used to make your visit to our shop easier and more efficient for you. These cookies are used only for this purpose and are used only by our shopping site. You can view and delete these cookies at any time using the tools or options available in your particular browser. If you set your browser to reject cookies, you will still be able to use our store but you will need to type in your user ID and password manually each time you visit.
Responding to Email Enquiries
When you send us an email, your return email address is used only for our correspondence with you. We do not use it for any other purpose or share it with anyone else, unless we have your express permission to do so.
Links to External Sites
Our website also contains a very large number of links to other sites, most particularly in the “Useful Websites” section or in our newsletter, Starlink.
All of these sites we have recommended as possibly useful for our visitors or newsletter subscribers. However, in visiting these sites, be aware that our privacy policy does not cover the way in which other other sites or companies may use information they obtain from you.
Please read their privacy policies carefully so you can make an informed decision about whether or not to share your private information with them.
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